Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Craigslist "Reply" and "Add Image" buttons not working

  • 2 replies
  • 3 have this problem
  • 9 views
  • Last reply by cor-el

andrewr1995
andrewr1995
more options

Up until a couple of weeks ago, I used Firefox with no problem when browsing and posting ads in Craigslist. Recently, the "Reply" button in posts does not work at all. Nothing happens when I click on it. Also, when I am posting ads, the "Add Image" button does not register when I click on it. I have had to go back to using Internet Explorer when using Craigslist. Please help! (If it helps, I had to post this question in IE, as the "Ask this" button on the page did not work in Firefox.)

Up until a couple of weeks ago, I used Firefox with no problem when browsing and posting ads in Craigslist. Recently, the "Reply" button in posts does not work at all. Nothing happens when I click on it. Also, when I am posting ads, the "Add Image" button does not register when I click on it. I have had to go back to using Internet Explorer when using Craigslist. Please help! (If it helps, I had to post this question in IE, as the "Ask this" button on the page did not work in Firefox.)

Chosen solution

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (2)

guigs
guigs
more options

Please first try Firefox in Safe Mode to Diagnose Firefox issues using Troubleshoot Mode make sure that it is not an add on.

Then try a new profile Profile Manager - Create, remove or switch Firefox profiles to make sure its not a corrupt profile.

Please then make sure all the plugins are up to date, then contact the developer of craigslist to work on the compatibility of the site at webcompat.com

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window