Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox cant play 1080 HD videos on youtube but other browsers can.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

adinoyi
adinoyi
more options

The specific problem i have is that playing HD videos online irrespective of the website is always choppy. but the video plays fine in lower formats like 360p and 480p. i don't think my computer is the problem because similar videos play fine on internet explorer. I use Toshiba computer that's pretty old and i use windows 7. But like i said earlier the same old system plays the HD videos on internet explorer so why not on firefox. am using the latest version of firefox. so i will appreciate any useful solution to this problem as am enjoying my firefox experience up until this point.

The specific problem i have is that playing HD videos online irrespective of the website is always choppy. but the video plays fine in lower formats like 360p and 480p. i don't think my computer is the problem because similar videos play fine on internet explorer. I use Toshiba computer that's pretty old and i use windows 7. But like i said earlier the same old system plays the HD videos on internet explorer so why not on firefox. am using the latest version of firefox. so i will appreciate any useful solution to this problem as am enjoying my firefox experience up until this point.

All Replies (1)

FredMcD
FredMcD
more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: