We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Blocked :-(

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Sandnsea68

Sandnsea68
Sandnsea68
more options

My computer when purchased had a McAfee program that has since expired. I do not wish to get another subscription, but it has blocked my Mozilla Firefox and I can't undo it in the settings because it's outdated....can't access the firewall settings. How do I get my Mozilla back????

My computer when purchased had a McAfee program that has since expired. I do not wish to get another subscription, but it has blocked my Mozilla Firefox and I can't undo it in the settings because it's outdated....can't access the firewall settings. How do I get my Mozilla back????

Chosen solution

See:

Read this answer in context 👍 0

All Replies (4)

Scribe
Scribe
more options

Hi, have you tried uninstalling the McAfee program from your computer? Start Menu > Control Panel > Programs.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

ideato
ideato
more options

Hello, try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) and then see if that allows to start firefox.

If you decide to uninstall McAfee program and Scribe's above method does not work, probably you be able to do that in Windows Safe Mode with network support, as mentioned in previous paragraph.

thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

See:

Sandnsea68
Sandnsea68 Question owner
more options

Scribe said

Hi, have you tried uninstalling the McAfee program from your computer? Start Menu > Control Panel > Programs. If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

THIS NEVER OCCURRED TO ME...BLONDE MOMENT.....THANK YOU, IT DID WORK!