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Firefox crashes

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  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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When playing flash games on pogo.com in the middle of a game i get this blue lined page which says "your PC ran into a problem and must restart Firefox is having trouble with your window and tabs caused by recently opened web page" then shuts down the computer and restarted, i have uninstalled firefox and adobe flash and put them back and it still happens

When playing flash games on pogo.com in the middle of a game i get this blue lined page which says "your PC ran into a problem and must restart Firefox is having trouble with your window and tabs caused by recently opened web page" then shuts down the computer and restarted, i have uninstalled firefox and adobe flash and put them back and it still happens

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Severe crashes like that usually result from incompatibility with a device driver, particularly a display driver, the software associated with your system's graphics card or chipset.

Could you try this article: Upgrade your graphics drivers to use hardware acceleration and WebGL.

Is Pogo using Flash or Java? If it's Flash, you can disable the Flash plugin from using hardware acceleration as a workaround. Right-click the Flash media in the player and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration.

More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

Hopefully that helps.

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You can check for problems with current Shockwave Flash plugin versions and try this:

See also: