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Firefox was crashed

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

ASNightingale
ASNightingale
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Greetings, i can't understand what's going wrong, but Firefox was crashed. I tried to upload screenshot, but have no result. I've upload to image hosting, but text in Russian: http://s13.postimg.org/hcsq5tkxz/Firefox_crash.png

Greetings, i can't understand what's going wrong, but Firefox was crashed. I tried to upload screenshot, but have no result. I've upload to image hosting, but text in Russian: http://s13.postimg.org/hcsq5tkxz/Firefox_crash.png

All Replies (2)

philipp
philipp
  • Moderator
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hi, could you roughly translate what the error message in the screenshot is saying?

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29