Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

we got a security alert apparently from you that our computer has a critical 93% vulnerablility. Is this legitimate?

  • 2 replies
  • 7 have this problem
  • 27 views
  • Last reply by FredMcD

more options

opening a second tab this morning to go to my email I received a Firefox Security Alert Warning, Critical level, 93% vulnerability. Told me I need to download Security Patch Firefox 1.2.

opening a second tab this morning to go to my email I received a Firefox Security Alert Warning, Critical level, 93% vulnerability. Told me I need to download Security Patch Firefox 1.2.

Chosen solution

Hi, it's a scam to infect you with malware! NEVER EVER click on anything like that.

If you are in any doubt about the authenticity of update pop-ups etc., it's best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Hi, it's a scam to infect you with malware! NEVER EVER click on anything like that.

If you are in any doubt about the authenticity of update pop-ups etc., it's best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

. Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}