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Thunderbird keeps crashing every few minutes @ shutdownhang | libpthread-2.19.so@0xc414 CAUSE: Enigmail?

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Hi there.

My thunderbird keeps crashing every few minutes for unknown reason. It was working just fine for more then a year, so I'm not sure what is causing the latest problem - either some corrupted email or latest update.

When I run it, it works abour minute or two and then if you try to click on anything = not working, need to close it and when I do close it - process is still running in the background and the only way to launch TB again is to kill the process and then start it, as if you don't do that, I get an error that TB is already running.

That being said, here are the crash reports: bp-c5909d09-5ca8-4010-ac8a-e8ab22160226 bp-f227309c-48c5-47de-a928-8b7512160225 bp-6d4f05ee-62a1-4561-b45c-944b42160225 bp-9a16cf2d-ae76-4d8b-8f1d-1e4792160225

Anyone can help? Thanks

Hi there. My thunderbird keeps crashing every few minutes for unknown reason. It was working just fine for more then a year, so I'm not sure what is causing the latest problem - either some corrupted email or latest update. When I run it, it works abour minute or two and then if you try to click on anything = not working, need to close it and when I do close it - process is still running in the background and the only way to launch TB again is to kill the process and then start it, as if you don't do that, I get an error that TB is already running. That being said, here are the crash reports: bp-c5909d09-5ca8-4010-ac8a-e8ab22160226 bp-f227309c-48c5-47de-a928-8b7512160225 bp-6d4f05ee-62a1-4561-b45c-944b42160225 bp-9a16cf2d-ae76-4d8b-8f1d-1e4792160225 Anyone can help? Thanks

Modified by Wayne Mery

Chosen solution

mSys-mislav,

I am VERY interested in your situation with enigmail. Please tell us ...

Have you definitely determined the cause of your crashes to be enigmail? And have you find a bug report?

Read this answer in context 👍 0

All Replies (8)

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This issue is confused, as the crash is caused only on shutdown. It is triggered by a 60 second hang.

So in your case we are back to the initial hang that is causing you to try to shut down Thunderbird.

Have you tried restarting without add-ons? it is on the help menu.

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It might look as it's on shutdown, but it's not. After few minutes I can't click on anything.

I am testing now without addons / and will try to enable one by one.

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It seems like Enigmail is making problem. Was working just fine with previous versions of TB.

Any idea what could be making problems?

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I suggest you ask in the Enigmail community. They are very active. I would also appreciate if you could relay any information you get. If there is an issue with Enigmail it would be good to know about it

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Chosen Solution

mSys-mislav,

I am VERY interested in your situation with enigmail. Please tell us ...

Have you definitely determined the cause of your crashes to be enigmail? And have you find a bug report?

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Hi there Wayne.

Yes indeed, enigmail is causing the problems - however, I've sent them an email, but still didn't get any response at all. Because of that, for now, my enigmail is completely disabled.

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You might actually be experiencing is a hang. But I don't see any crash or hang bugs filed that match your description at https://sourceforge.net/p/enigmail/bugs/search/?q=hang+%7C%7C+crash

Strongly suggest file a bug report at https://www.enigmail.net/index.php/en/support/reporting-defects and post the bug# here. Thanks

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I received a message last week that it's pending admin approval, something like that.

I will check it out once again when and come back to you after Easters. Meanwhile, enjoy the weekend and thanks for help/suggestions.