Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

An entry form will not load from HGTV or DIY

nanawood
nanawood
more options

On HGTV and DIY website I click to download entry form and it never loads

On HGTV and DIY website I click to download entry form and it never loads

All Replies (1)

Phoxuponyou
Phoxuponyou
more options

Hey there. Could you link the form page so I can try to download it?

In the meantime, let's get basic maintenance out of the way:

  1. Update your browser. Your details list 45.0, the latest version is 45.0.2 - visit https://www.mozilla.org/en-US/firefox/all/ to get the latest installer.
  2. Check your plugins. Visit https://www.mozilla.org/en-US/plugincheck/ to make sure they're all up to date.
  3. If updates don't solve the problem, try Firefox in Safe Mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode. Safe Mode will disable Themes and Extensions (and temporarily override some settings) that may be interfering with the page's operation.