Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox plugins update not responding

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

In add-ons manager-plugins page clicking check to see if your plugins are up to date all I get is the waiting time bars going in a circle, NO response.

In add-ons manager-plugins page clicking check to see if your plugins are up to date all I get is the waiting time bars going in a circle, NO response.

All Replies (1)

more options

Try these in turn;

  • 1 restart the computer, then start Firefox.
  • 2 Start Firefox in Safe Mode {web Link} by holding down the <Shift>
    (Mac=Options)
    key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?