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when I click on a link...it sometimes fails to connect to that link...what causes this??? It's a legit website

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  • Last reply by bzzygirl

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When I'm browsing and I see, for example a link in an article or a link to the actually recipe, I'll click on that link and the page doesn't open. Why?

When I'm browsing and I see, for example a link in an article or a link to the actually recipe, I'll click on that link and the page doesn't open. Why?

All Replies (4)

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Hi   !

Would it be possible for you to give us the   URL   to that site   ?

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http://www.msn.com/en-us/foodanddrink/recipes/39-ways-to-cook-chicken-when-youre-in-a-dinner-rut-expand-your-repertoire/ss-BBuXdo7?li=BBnb7Kz

I hope this is what you're seeking. Also, it's not only this website but many others. Just an FYI, I use Kaspersky, if that's of any help.

Thanks!

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Thank you for the   URL. The links opened the pages immediately for me. As you have this problem on other websites as well:
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Sure hope that this will solve the problem;   if not:   we will keep
on looking   .........

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Tried it your way and the same results...do I need to use a different browser??? Got rid of IE cause it kept crashing, hate chrome, and I'm starting to dislike Firefox cuz of the sames reasons.