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Have error 5.7.0 come up and say I need to use STARTTLS encryption. This program has worked fine before today. Settings are all correct.

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  • Last reply by Matt

chris.ramz19
chris.ramz19
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Settings are all the way they've been for months.

Here is the window comes up:

An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your account settings and try again.

Settings are all the way they've been for months. Here is the window comes up: An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your account settings and try again.

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Matt
Matt
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Sounds like you mail provider has changed the connection setting you need to use to access your mail. Bigpond/Telstra in Australia and Verizon in the USA are both undertaking significant changes. are you a customer of one of them or some other mail provider?