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fails to log in

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by Tonnes

colin_dog
colin_dog
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I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever XXXXXX@hotmail.com has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever XXXXXX@hotmail.com has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

Chosen solution

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.

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Tonnes
Tonnes
  • Locale Leader
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Chosen Solution

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.