Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Getting a pop-up message to download a "Critical Firefox update" but URL doesn't seem right/Mozilla originated.

  • 2 replies
  • 46 have this problem
  • 8 views
  • Last reply by Marty

more options

When I click on Firefox icon on my computer to access internet, the attached file shows the pop-up message I get. Since URL isn't specific to Mozilla/Firefox, am questioning validity of message.

URL is: https://aemahapp-kostenlos.org/4011159586771/f9847ab5fb75d2ac877d485fdfca39a2/0b640bdedb8922685e70a9d22ca10582.html

If I go to the Mozilla website, homepage gives me message that my computer has latest version loaded.

So please verify if the pop-up message is legit or some malware. Thank you

When I click on Firefox icon on my computer to access internet, the attached file shows the pop-up message I get. Since URL isn't specific to Mozilla/Firefox, am questioning validity of message. URL is: https://aemahapp-kostenlos.org/4011159586771/f9847ab5fb75d2ac877d485fdfca39a2/0b640bdedb8922685e70a9d22ca10582.html If I go to the Mozilla website, homepage gives me message that my computer has latest version loaded. So please verify if the pop-up message is legit or some malware. Thank you
Attached screenshots

Chosen solution

hi, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

Read this answer in context 👍 44

All Replies (2)

more options

Chosen Solution

hi, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

more options

Thank you!