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continuously get script Script: https://codex.nflxext.com/%5E2…bootstrap.js,akira%7Ccommon.js:13 when in netflex. any suggestions? TIA!

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  • Last reply by FredMcD

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Almost always comes up when going back to browse feature in netflix. End up having to 'stop script' then takes awhile before it goes back to my home page like it should. This has been happening since the next to last update on firefox. Spoke with Netflix last night and it is not a problem on their end. I do use program in a no save history mode but take 'private' off tab to use Netflix. Any help would be appreciated. TY! Kat

Almost always comes up when going back to browse feature in netflix. End up having to 'stop script' then takes awhile before it goes back to my home page like it should. This has been happening since the next to last update on firefox. Spoke with Netflix last night and it is not a problem on their end. I do use program in a no save history mode but take 'private' off tab to use Netflix. Any help would be appreciated. TY! Kat

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?