Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't open pictures or documents in firefox but i can in IE.

more options

I can't open pictures, PDFs or documents in FireFox, IE OK.I get the error message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item for Firefox.

I can't open pictures, PDFs or documents in FireFox, IE OK.I get the error message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item for Firefox.

All Replies (1)

more options

A bit of online research leads me to believe that this could be anti-virus related. Your AV might be blocking Firefox from accessing the location where your media is stored.

Source: https://support.mozilla.org/en-US/questions/948116

Let us know if this helped solve your issue, or if you require further assistance.