We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

This AM my computer did Win10 updates. Lost all e-mail, had to redo all settings and log ons?

ranman4me
ranman4me
more options

My computer did MS updates this morning. When I went to start Thunderbird, same as always, it came up like a new install. Lost all my saved e-mails and log-ons. Any ideas? Now saving e-mails to the C drive. Other than this the program has worked fine. Is there a place to look for any saved e-mails?

Thanks

My computer did MS updates this morning. When I went to start Thunderbird, same as always, it came up like a new install. Lost all my saved e-mails and log-ons. Any ideas? Now saving e-mails to the C drive. Other than this the program has worked fine. Is there a place to look for any saved e-mails? Thanks

Chosen solution

A Microsoft update or are you a CCleaner user? CCleaners update wiped out many Thunderbird users profile.

Read this answer in context 👍 0

All Replies (1)

user01229325
user01229325
more options

Chosen Solution

A Microsoft update or are you a CCleaner user? CCleaners update wiped out many Thunderbird users profile.