Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by FredMcD

more options

Crash ID: bp-01e35ad7-ee11-4eec-ab56-a606a1170707.. firefox crashes 3-4 times per day .the crash reports send send daily but no use.please check the issue

Crash ID: bp-01e35ad7-ee11-4eec-ab56-a606a1170707.. firefox crashes 3-4 times per day .the crash reports send send daily but no use.please check the issue

All Replies (1)

more options

bp-01e35ad7-ee11-4eec-ab56-a606a1170707 Signature: js::NativeObject::updateSlotsForSpan

user32.dll = Windows User API


Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93