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Is there a limit to how many times you can try to enter the Master Password?

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  • 2 have this problem
  • 33 views
  • Last reply by FredMcD

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I forgot my master password on browser on old computuer. I have tried what I think is the correct one multiple times, and want to keep trying options so I can access my passwords from the old computer. Is there a lock-out feature for this or can I continue to try?

I forgot my master password on browser on old computuer. I have tried what I think is the correct one multiple times, and want to keep trying options so I can access my passwords from the old computer. Is there a lock-out feature for this or can I continue to try?

Chosen solution

There is no lock out for entering the master password. You can try as many times as you like. Remember that the master password is case sensitive.

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Chosen Solution

There is no lock out for entering the master password. You can try as many times as you like. Remember that the master password is case sensitive.

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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.