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Trying to download Skype, I have an error message saying it can't connect me because javascript is not enabled, but it is. Help?

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  • Last reply by cor-el

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Skype is giving me an error message saying it cannot complete my download because javascript is not enabled. I checked it several times and it is enabled. Help?

Skype is giving me an error message saying it cannot complete my download because javascript is not enabled. I checked it several times and it is enabled. Help?

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required) where try to you download Skype?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window