Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Letters replaced with '???' in sent emails

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Matt

rajamangalore
rajamangalore
more options

We are sending(employees) emails with different languages(Arabic, English, German, Turkish and other). However, some of the language sentences turn to ????? in the emails when clients receive it. Attached screenshot of the same!

I have tried all of the options like changing the fonts and languages in HTML(lang attribute) and using Plain/HTML for message writing. All failed. Both before sending and after receiving emails screenshots attached. Thank you!

We are sending(employees) emails with different languages(Arabic, English, German, Turkish and other). However, some of the language sentences turn to ????? in the emails when clients receive it. Attached screenshot of the same! I have tried all of the options like changing the fonts and languages in HTML(lang attribute) and using Plain/HTML for message writing. All failed. Both before sending and after receiving emails screenshots attached. Thank you!
Attached screenshots

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

duplicated here https://support.mozilla.org/en-US/questions/1206108#answer-1080836