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The update will not reconize backup file for bookmarks, how can I get my bookmarks back?

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all my bookmarks are gone and the restore file cannot be used or recognized within the bookmarks section. HELP!

all my bookmarks are gone and the restore file cannot be used or recognized within the bookmarks section. HELP!

Chosen solution

So i did a restart and it was back up and running. so not sure exactly what went wrong. must have been in the middle of an update.

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Hi what did you back them up as HTML or Json ? Or are the in the Profile still and need to be extracted. Much more info please including what you did for it to not like you....just kidding there is a bug and is hitting people differently

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Chosen Solution

So i did a restart and it was back up and running. so not sure exactly what went wrong. must have been in the middle of an update.