Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

install error

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by LinMik

more options

For the last few days I get this error whenever I open Thunderbird...

The update could not be installed. Please make sure there are no other copies of Thunderbird running on your computer, and then restart Thunderbird to try again.

No other copy of the program is running and even after restarting the computer the message shows up.. I m running a new pc with windows 10.

For the last few days I get this error whenever I open Thunderbird... The update could not be installed. Please make sure there are no other copies of Thunderbird running on your computer, and then restart Thunderbird to try again. No other copy of the program is running and even after restarting the computer the message shows up.. I m running a new pc with windows 10.

Chosen solution

uninstall and reinstall Thunderbird.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

uninstall and reinstall Thunderbird.

more options

Thanks.. I'll try that...