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Credit card purchase not working since 59.0.2

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by dcoo1

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Since the update, when I try to complete an online purchase I get an error saying that the transaction cannot be completed. I made a purchase at the same website where I'm having the problem the day before the update and it went through without problem. Since then, I can not complete them. I've tried with three different cards and on two different, unrelated sites. I tried Chrome and had no problem making the transactions. Something about 59.0.2 is not allowing me to complete credit card purchases online.

Since the update, when I try to complete an online purchase I get an error saying that the transaction cannot be completed. I made a purchase at the same website where I'm having the problem the day before the update and it went through without problem. Since then, I can not complete them. I've tried with three different cards and on two different, unrelated sites. I tried Chrome and had no problem making the transactions. Something about 59.0.2 is not allowing me to complete credit card purchases online.

Chosen solution

Hi, what extension/s have you added to Firefox since the last time you made a purchase ? You are running several (3) that can interfere with completion of your transaction.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ? Go make a purchase................

Please let us know if this solved your issue or if need further assistance.

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All Replies (2)

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Chosen Solution

Hi, what extension/s have you added to Firefox since the last time you made a purchase ? You are running several (3) that can interfere with completion of your transaction.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ? Go make a purchase................

Please let us know if this solved your issue or if need further assistance.

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D'oh! Let's mark this one down as a brain cramp.

It was NoScript stopping the transaction.

My confusion set in because NS was not an issue pre-59.0.2 so I did not suspect that something needed to be allowed this time around.

Thank you Pkshadow for pointing me in the right direction.