Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by JMMusic

JMMusic
JMMusic
more options

Firefox pages constantly crashing. Not the entire browser but individual pages I am browsing. No matter what page crashes every though minutes. I have tried everything nothing will fix. My entire computer frequently crashes too. I have run numerous diagnostics and the only problems identified relate to firefox. Please HELP! I like firefox works on all my other computers but may have to switch browsers if this persists...

Latest crash report https://crash-stats.mozilla.com/report/index/1e575661-b503-487e-90d7-3beda1180709

Firefox pages constantly crashing. Not the entire browser but individual pages I am browsing. No matter what page crashes every though minutes. I have tried everything nothing will fix. My entire computer frequently crashes too. I have run numerous diagnostics and the only problems identified relate to firefox. Please HELP! I like firefox works on all my other computers but may have to switch browsers if this persists... Latest crash report https://crash-stats.mozilla.com/report/index/1e575661-b503-487e-90d7-3beda1180709

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox: Firefox's performance settings

JMMusic
JMMusic Question owner
more options

Thank you. I tried this. It has helped in that it is not crashing ALL the time but it still crashes from time to time. I dont have this problem on any other computer. Not tried disabling acceleration yet as assume ideally I need that. No?