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Why is firefox refusing to load any images on webpages properly?

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Crudey

Crudey
Crudey
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Firefox will not load pages properly such as, the homepage, youtube, soundcloud, spotify, etc. I have tried other solutions, but literally nothing works so far. I have no clue what is going on, this new firefox seems to have broken the browser. I have some images below.

Alright it won't let me upload the images properly so here's a imgur link: https://imgur.com/a/0uXQ2Lw

Firefox will not load pages properly such as, the homepage, youtube, soundcloud, spotify, etc. I have tried other solutions, but literally nothing works so far. I have no clue what is going on, this new firefox seems to have broken the browser. I have some images below. Alright it won't let me upload the images properly so here's a imgur link: https://imgur.com/a/0uXQ2Lw

Chosen solution

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • You can check the Web Console by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer
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All Replies (5)

Shadow110
Shadow110
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HI, please try a Clean install : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • You can check the Web Console by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer
Crudey
Crudey Question owner
more options

Pkshadow said

HI, please try a Clean install : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer Please let us know if this solved your issue or if need further assistance.

This did not do a single thing.

Crudey
Crudey Question owner
more options

cor-el said

You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" from websites that cause problems:
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data
"Clear the Cache":
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.
  • click the shield icon for more detail and possibly disable the protection
  • You can check the Web Console by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer

This is a brand new installation of firefox, I've got no extensions or themes. Nor do I have any cache or web data, as I've cleared that already. The images show up for a split second when I reload the webpage but then they are gone. Hardware acceleration on/off doesn't do anything either.

Crudey
Crudey Question owner
more options

Crudey said

cor-el said
You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" from websites that cause problems:
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data
"Clear the Cache":
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.
  • click the shield icon for more detail and possibly disable the protection
  • You can check the Web Console by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer

This is a brand new installation of firefox, I've got no extensions or themes. Nor do I have any cache or web data, as I've cleared that already. The images show up for a split second when I reload the webpage but then they are gone. Hardware acceleration on/off doesn't do anything either.

Scratch that. Hardware acceleration was just resetting, and I've managed to turn it off and it's working now. Thanks everyone.