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When I click on a bookmark it does not open the webpage.

  • 2 replies
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  • Last reply by FredMcD

EWW1
EWW1
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Well, the problem is back. I deleted Flashplayer and thought that helped b/c FF ran well for several days. I ran Onyx to clean my system as I have done weekly for years while running FF. But now FF bookmark links are non responsive. I click a link and nothing happens. Well, I exported links to HTML and backed up the links too. Then removed FF using App Uninstaller. Then redownloaded FF. Imported HTML links and restored links but 50% of the bookmark folders I made are empty!!! I have been having so many problems with FF over the past few months I am about to give up entirely on FF and go back to Safari. Does Onyx not work with FF? Help please. Thanks!

I got some help from FredMcD last week but I don't know how to provide a link to that page.

Well, the problem is back. I deleted Flashplayer and thought that helped b/c FF ran well for several days. I ran Onyx to clean my system as I have done weekly for years while running FF. But now FF bookmark links are non responsive. I click a link and nothing happens. Well, I exported links to HTML and backed up the links too. Then removed FF using App Uninstaller. Then redownloaded FF. Imported HTML links and restored links but 50% of the bookmark folders I made are empty!!! I have been having so many problems with FF over the past few months I am about to give up entirely on FF and go back to Safari. Does Onyx not work with FF? Help please. Thanks! I got some help from FredMcD last week but I don't know how to provide a link to that page.

All Replies (2)

FredMcD
FredMcD
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Hello again.

Go to the top of any support.mozilla.org web page and press your user icon to see your Mozilla profile. Including your questions and answers.

When I click on a bookmark it does not open the webpage.

I click on website links that I have saved to the browser toolbar but it does not open the website. This happens for all weblinks.

Flashplayer is not likely to be causing this issue.

FredMcD
FredMcD
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[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.