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QuickBooks email previews in Thuderbird

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by nixon3

nixon3
nixon3
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Using Thunderbird 66.0b1 as my default email with QuickBooks Enterprise 2019. About 3 weeks ago an update was installed, prior to the one today, that caused the email preview screen not to appear before sending emails out of QuickBooks. This use to provide an opportunity for me to write a comment in the email body before sending the email. Now they just get sent with no body info and the invoice or purchase order attached. My current work around is to save the PO or invoice as a PDF and then write the email in Thunderbird - which is a slow process.

Using Thunderbird 66.0b1 as my default email with QuickBooks Enterprise 2019. About 3 weeks ago an update was installed, prior to the one today, that caused the email preview screen not to appear before sending emails out of QuickBooks. This use to provide an opportunity for me to write a comment in the email body before sending the email. Now they just get sent with no body info and the invoice or purchase order attached. My current work around is to save the PO or invoice as a PDF and then write the email in Thunderbird - which is a slow process.

All Replies (2)

user01229325
user01229325
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Maybe do not use beta versions of Thunderbird if you expect the most compatibility. The latest general re!ease is 60.5. The letter b in version numbers indicate beta software.

nixon3
nixon3 Question owner
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Thanks for the reply. The problem first occurred with a non beta version. The beta version was installed today to hopefully fix the problem.