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Unstable: click on delete, multiple emails are deleted; click on an email, large window opens; click on link(story) multiple windows open in Firefox

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  • Last reply by Toad-Hall

granpapa3x
granpapa3x
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For many weeks through one or more updates, these problems continue to occur: (also my wife is experiencing similar issue with her Thunderbird) 1. when I click on delete button more than one email is deleted; 2. when I click on an email to read it, often the large window opens and I have to X out of it to get back to email page; 3. when I click on an email link, it often opens multiple times (tabs) in Firefox; 4. when I click on an email or link, sometimes there is no reaction. So I tried changing mouse clicking speeds but to no avail; In all the years using Thunderbird, I have never experienced anything like these issues. My wife and I are using HP desktop computers with Windows 10, and the latest updates from Thunderbird (and Firefox). Hope someone out there can help. Thanks

For many weeks through one or more updates, these problems continue to occur: (also my wife is experiencing similar issue with her Thunderbird) 1. when I click on delete button more than one email is deleted; 2. when I click on an email to read it, often the large window opens and I have to X out of it to get back to email page; 3. when I click on an email link, it often opens multiple times (tabs) in Firefox; 4. when I click on an email or link, sometimes there is no reaction. So I tried changing mouse clicking speeds but to no avail; In all the years using Thunderbird, I have never experienced anything like these issues. My wife and I are using HP desktop computers with Windows 10, and the latest updates from Thunderbird (and Firefox). Hope someone out there can help. Thanks

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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When you click using a mouse the signal is received in computer and the appropriate response is made. Sounds like a single left click is not being understood by computer as a single left click.

In mouse settings: Is the length of time you click on left button being perceived as too long or two single clicks are interpreted as one double click ? Adjust the double click speed and test by clicking on the test folder icon until all is correct. Is the mouse 'Click Lock' option turned on ? Turn it off.

Another cause could be that the mouse is malfunctioning. It might have a defective circuit board in it and is incorrectly recognizing a single click as a double-click action. If this is the case, the best resolution is to test with another mouse if you have one or purchase a new mouse.

This is a mouse issue.

Modified by Toad-Hall