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Email accounts have disappeared from Thunderbird.

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by Lotti Rains

Lotti Rains
Lotti Rains
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When I turned on my PC this morning it said that it needed to restart as there was a problem with my C drive. When it restarted my 3 emails accounts that I had on Thunderbird had completely disappeared. I have managed to get one of these back and can send and receive emails but all my subfolders that I had with important information in are not there. How can I reinstate my email accounts together with all my subfolders (my calendar has also gone).

When I turned on my PC this morning it said that it needed to restart as there was a problem with my C drive. When it restarted my 3 emails accounts that I had on Thunderbird had completely disappeared. I have managed to get one of these back and can send and receive emails but all my subfolders that I had with important information in are not there. How can I reinstate my email accounts together with all my subfolders (my calendar has also gone).

All Replies (3)

Lotti Rains
Lotti Rains Question owner
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Oh and my signature that I had set up on the one email account that I can now send and receive has disappeared.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I think this is the information you need http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

Lotti Rains
Lotti Rains Question owner
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Hi. Thanks Matt. Sadly it's not working (my other half knows alot more about computers than me and has been trying most of the day to sort this out to no avail). I might have to try a computer repair shop as although the files seem to be there they won't open (I don't really understand all this to be quite honest!). Thanks again.