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Firefox Sync not working!

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  • 2 have this problem
  • 11 views
  • Last reply by Paul

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So I used Firefox on my PC and on my android separately. Now i need to backup my android device since I'll be restoring it to factory defaults. I made an account and synced my tabs, bookmarks, logins and history to my email. But I couldn't transfer my tabs from my smartphone to my PC because I thought once they came to PC, I could simply back them up.

If there is a better way to backup tabs, bookmarks and stuff from an android device to PC then please shed some light on it because I can't get it to work...

So I used Firefox on my PC and on my android separately. Now i need to backup my android device since I'll be restoring it to factory defaults. I made an account and synced my tabs, bookmarks, logins and history to my email. But I couldn't transfer my tabs from my smartphone to my PC because I thought once they came to PC, I could simply back them up. If there is a better way to backup tabs, bookmarks and stuff from an android device to PC then please shed some light on it because I can't get it to work...

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Hi

Thank you for your question.

Have you signed into both copies of Firefox using the same email address and password?

In both copies of Firefox have you selected to Sync open tabs in the Sync settings?