Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

duplicate emails in sent folder

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by sfhowes

PSikes
PSikes
more options

I have five email accounts. The newest seems to record (save) duplicate copies of each sent email sent in the "Sent" folder. The recipient only receives a single copy. My copies and folders setting are no different than any of my other accounts. "Place a copy in Sent items on xxx email". The only thing different from my other accounts is that this email is to an outlook.office356.com server, on port 993.

I have five email accounts. The newest seems to record (save) duplicate copies of each sent email sent in the "Sent" folder. The recipient only receives a single copy. My copies and folders setting are no different than any of my other accounts. "Place a copy in Sent items on xxx email". The only thing different from my other accounts is that this email is to an outlook.office356.com server, on port 993.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

With gmail and outlook.com or office365 accounts, and maybe some others, sent messages are automatically copied to Sent, so you should uncheck 'Place a copy in'.