Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sent folder not showing on list of folders

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Matt

melvyn2
melvyn2
more options

I recently installed Thunderbird on a new laptop, the sent folder is not displayed on the list of ALL folders - All other folders are showed - Inbox, drafts, outbox and trash, but NOT the send folder. (See screenshot attached)

When I send an email, it does display message forwards to 'sent folder'. but I can not access or see the sent folder

Thank you Melvyn

I recently installed Thunderbird on a new laptop, the sent folder is not displayed on the list of ALL folders - All other folders are showed - Inbox, drafts, outbox and trash, but NOT the send folder. (See screenshot attached) When I send an email, it does display message forwards to 'sent folder'. but I can not access or see the sent folder Thank you Melvyn
Attached screenshots

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

actually the only account folder I see is the inbox. what happens when you double click the inbox name (or click the > beside it). I would guess it will expend to show all the other folders in the account. Many IMAP mail account have other account folders as sub folders of the inbox. Why I do not know, but that is how some servers are configured.

melvyn2
melvyn2 Question owner
more options

Thank you for your prompt reply

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

where the folders under inbox?