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Firefox web browser not loading

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

charithjoy
charithjoy
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I am not able to load any websites . The url is not even loading ,it only spinning but not loading any websites. I am able to load websites in other browsers,but not in firefox. My internet connection is also good.

I am not able to load any websites . The url is not even loading ,it only spinning but not loading any websites. I am able to load websites in other browsers,but not in firefox. My internet connection is also good.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}