Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Account identity/aliases and automatic selection of the sender adress

  • 6 replies
  • 1 has this problem
  • 8 views
  • Last reply by Toad-Hall

more options

Hello to everyone I've a main email adress (es. mark@mark.com) and some aliases linked (es mark1@mark.com / mark2@mark.com)

As i know setting aliases as identities when i receive an email i can select the sender for answer... Es. I can select mark@mark.com/mark1@mark.com/mark2@mark.com What i would like to know if is possible, when i'm going to answer, to set automatically the correct sender based to the recepient email adress of the email.

Example: - if i receive an email to mark@mark.com i would like that when i'm going to answer mark@mark.com automatically will be set as sender without my manual selection -if i receive an email to mark1@mark.com i would like that when i'm going to answer mark1@mark.com automatically will be set as sender without my manual selection -if i receive an email to mark2@mark.com i would like that when i'm going to answer mark2@mark.com automatically will be set as sender without my manual selection

Is it possible?

Thank you very much for your answer

Hello to everyone I've a main email adress (es. mark@mark.com) and some aliases linked (es mark1@mark.com / mark2@mark.com) As i know setting aliases as identities when i receive an email i can select the sender for answer... Es. I can select mark@mark.com/mark1@mark.com/mark2@mark.com What i would like to know if is possible, when i'm going to answer, to set automatically the correct sender based to the recepient email adress of the email. Example: - if i receive an email to mark@mark.com i would like that when i'm going to answer mark@mark.com automatically will be set as sender without my manual selection -if i receive an email to mark1@mark.com i would like that when i'm going to answer mark1@mark.com automatically will be set as sender without my manual selection -if i receive an email to mark2@mark.com i would like that when i'm going to answer mark2@mark.com automatically will be set as sender without my manual selection Is it possible? Thank you very much for your answer

Chosen solution

In recent versions - I think since version 65 - 'mailnews.reply_to_self_check_all_ident' should automatically be set to 'True'.

The instructions I gave in previous comment to access 'Config Editor' were for Windows OS version 78*, so let me know if you are using a different OS and/or different version of Thunderbird.

As a test I've just added a new identity, info@domain, to a mail account mail@domain and sent myself an email to using that additional identity. It was received into the main account mail@domain as expected, but when I attempt to Reply, it is entering the new identity into the FROM . the FROM field is displaying like this example: Name <info@domain> mail@domain

Read this answer in context 👍 0

All Replies (6)

more options

Example: - if i receive an email to mark@mark.com i would like that when i'm going to answer mark@mark.com automatically will be set as sender without my manual selection -if i receive an email to mark1@mark.com i would like that when i'm going to answer mark1@mark.com automatically will be set as sender without my manual selection -if i receive an email to mark2@mark.com i would like that when i'm going to answer mark2@mark.com automatically will be set as sender without my manual selection

Is it possible?


UPDATE : PLEASE NOTE - Yes, but perhaps not if you only have one mail account for mark@mark.com and all the other email address are set up as 'identities' to that main mail account and the relevant preference is not set to check all identities. https://support.mozilla.org/en-US/kb/using-identities

Thunderbird will use the default account if it cannot detect other identities - please read other comments regarding setting a preference to force the check on other identities.

Thunderbird will auto insert a 'From' email address and this depends upon what is set as the default identity for that mail account.

ALTERNATIVE: However, if you had three separate mail accounts, one for each of these email addresses: mark@mark.com; mark1@mark.com; mark2@mark.com ,then received emails would be placed in the respective mail account folders.

If you are viewing folders and emails in the eg: mark1@mark.com mail account when you click on 'Write' or 'Reply' to an email sent to mark1@mark.com, then the default identity - there would only be the one - mark1@mark.com - will be auto put in the FROM field.

Modified by Toad-Hall

more options

I'll check to see if there is any preference that can force the correct identity and respond as soon as possible.

more options

When you write a new message, Thunderbird uses the default identity for the account you are working in. When you reply to a message, Thunderbird uses the identity that matches the address the message was originally sent to, if it can find a match in the account you are working in. Otherwise it uses the default identity.

Please try this:

  • Menu app icon > Options > General
  • scroll to the bottom and click on 'Config Editor' button
  • In search type: self
  • look for this line : mailnews.reply_to_self_check_all_ident
  • If this is set to 'False', double click on that line to toggle the setting to 'True'
  • Close 'about:config' window
  • Restart Thunderbird.
more options

Chosen Solution

In recent versions - I think since version 65 - 'mailnews.reply_to_self_check_all_ident' should automatically be set to 'True'.

The instructions I gave in previous comment to access 'Config Editor' were for Windows OS version 78*, so let me know if you are using a different OS and/or different version of Thunderbird.

As a test I've just added a new identity, info@domain, to a mail account mail@domain and sent myself an email to using that additional identity. It was received into the main account mail@domain as expected, but when I attempt to Reply, it is entering the new identity into the FROM . the FROM field is displaying like this example: Name <info@domain> mail@domain

more options

wow!!!!!! Solved!!!!! Thank you very much!!

more options

jpb85 said

wow!!!!!! Solved!!!!! Thank you very much!!

Your welcome :)