Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Still can't get back old bookmarks

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

My bookmarks completely disappeared this morning. I have tried all the restore options and nothing is working. There are not even default bookmarks. Any time I try to access an old backup date it tells me it can't perform the function. And under the Bookmark menu there is no "Manage Bookmarks" at the bottom as suggested. Anyone else experiencing this. Any fix? It is Firefox 78.10 if thAt makes a difference.

My bookmarks completely disappeared this morning. I have tried all the restore options and nothing is working. There are not even default bookmarks. Any time I try to access an old backup date it tells me it can't perform the function. And under the Bookmark menu there is no "Manage Bookmarks" at the bottom as suggested. Anyone else experiencing this. Any fix? It is Firefox 78.10 if thAt makes a difference.

All Replies (4)

more options

What is your o.s.? Is it a mac, due to the FF version you cited?

more options

Desktop Mac

more options

There may be another profile in FF that has your data but did not launch. Instead a blank generic profile did. But this is only an assumption

go to the following url, and launch an inactive profile listed to see if it contains your data

about:profiles

more options