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thunderbird email

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by timclav

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after sending an email I receive the following: An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 [C20] Message blocked.. It just started this a couple of days ago. If I check my sent mail the email shows it was sent. Not sure how to correct the problem.

after sending an email I receive the following: An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 [C20] Message blocked.. It just started this a couple of days ago. If I check my sent mail the email shows it was sent. Not sure how to correct the problem.

Chosen solution

it might show send, but if the server is replying blocked it is not being sent.what mail provider? Is there more to the message?

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Chosen Solution

it might show send, but if the server is replying blocked it is not being sent.what mail provider? Is there more to the message?

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found the problem.......I disconnected everything going into my modem and reconnected and everything solved.....