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Session Timeout

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When I view a file (pdf) in the browser, I get a session timeout. How do I remove session timeout for the file protocol without disabling it for http or https?

When I view a file (pdf) in the browser, I get a session timeout. How do I remove session timeout for the file protocol without disabling it for http or https?

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Hi Bill, I'm not sure what is happening in your Firefox. Usually a "session" is a concept on a web server and does not apply to files you open from disk. If you are getting a specific error message, can you post the text here? Can you tell where it is coming from?