Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Multiple accounts, not all downloading automatically

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

pmmgpgp
pmmgpgp
more options

I have used Thunderbird for well over a decade, for a number of years I've had multiple accounts until recently (only) 6.

Recently I added a 7th and I am now experiencing a problem.

The problem involves when I open the app, it only automatically downloads emails from this 7th account.

I would expect it to download emails from the 1st through the 6th and then the 7th, but I must manually use the “Get Messages” to get my messages on the first 6.

I am using Windows 10 Home (OS Build 19043.1288) and the Thunderbird is (91.2.1 (64-bit)).

In the attached one account's name has been "removed" for security

Any assistance will be appreciated

I have used Thunderbird for well over a decade, for a number of years I've had multiple accounts until recently (only) 6. Recently I added a 7th and I am now experiencing a problem. The problem involves when I open the app, it only automatically downloads emails from this 7th account. I would expect it to download emails from the 1st through the 6th and then the 7th, but I must manually use the “Get Messages” to get my messages on the first 6. I am using Windows 10 Home (OS Build 19043.1288) and the Thunderbird is (91.2.1 (64-bit)). In the attached one account's name has been "removed" for security Any assistance will be appreciated
Attached screenshots

Chosen solution

See https://support.mozilla.org/en-US/questions/1355933

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

See https://support.mozilla.org/en-US/questions/1355933