Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web page loading incorrectly

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by Paul

more options

I enjoy playing Bridge and use a site called Bridge Club Live. I can log in fine but when i go to the playing page, it loads incorrectly and the writing is enormous, with only a tiny part of the screen shown. I have tried to resize to no avail. The technical people at BCL have no idea why its doing this and neither have I. Can anyone suggest anything? I have the latest Firefox Browser and it works fine on Chrome but I'd much rather use Firefox. I am using a Samsung tablet. Hope someone can help. thank you.

I have tried to upload a photo but the upload just keeps going round and round and never finishes.

I enjoy playing Bridge and use a site called Bridge Club Live. I can log in fine but when i go to the playing page, it loads incorrectly and the writing is enormous, with only a tiny part of the screen shown. I have tried to resize to no avail. The technical people at BCL have no idea why its doing this and neither have I. Can anyone suggest anything? I have the latest Firefox Browser and it works fine on Chrome but I'd much rather use Firefox. I am using a Samsung tablet. Hope someone can help. thank you. I have tried to upload a photo but the upload just keeps going round and round and never finishes.

All Replies (4)

more options

Hi

Which add-ons do you have installed in Firefox for Android?

What level of enhanced tracking protection do you have set?

more options

I dont think i use any add-ons and i have no idea what enhansed tracking protection I have. I shall have a look and see if i can find out.

more options

It is standard tracking protection and I cannot see any Add-ons.

more options

Hi

I have had a look at the site on both Firefox for Android and in Firefox on my laptop set to replicate the mobile view of the site and they are appearing the same - the "BCL Full Membership" apearing below "Bridge Club Live (BCL) Online Bridge Club" in one column on the page.

If you could hold down the "-" button and the power button on your device, Android will take a screenshot that you can attach to a reply to this thread.