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DUPLICATES + NOT RECEIVING NEW EMAILS

statsprepress
statsprepress
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Since yesterday, I only receive multiple copies of 1 email into the acct I have linked with gmail, and that's it. This morning I had 18 emails so I thought things might be ok again, but when I checked the thunderbird inbox, it was just that same 1 email from yesterday 18 times, all with the same date and time stamp. To get to my gmail emails, I have to go directly to gmail, which kind of defeats the purpose of using thunderbird at all. How do I fix it?

Since yesterday, I only receive multiple copies of 1 email into the acct I have linked with gmail, and that's it. This morning I had 18 emails so I thought things might be ok again, but when I checked the thunderbird inbox, it was just that same 1 email from yesterday 18 times, all with the same date and time stamp. To get to my gmail emails, I have to go directly to gmail, which kind of defeats the purpose of using thunderbird at all. How do I fix it?

Chosen solution

Access the account on gmail, and delete the repeating message, then empty Trash and Spam. See if messages then download to TB.

https://support.mozilla.org/en-US/questions/1301414

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Access the account on gmail, and delete the repeating message, then empty Trash and Spam. See if messages then download to TB.

https://support.mozilla.org/en-US/questions/1301414

statsprepress
statsprepress Question owner
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This worked -- thank you!