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Why so many message folders?

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  • Last reply by david

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I migrated my email client from WLM to Thunderbird. I now have 7 folders in the folder pane: Inbox, Drafts, Sent, Trash, Deleted items, Junk email and Sent Items. Then under "Local Folders" I have Outbox and Trash subfolders. In WLM I had just Inbox, Drafts, Sent Items, Deleted items and Outbox. Can I get rid of some of these folders? Seems like a lot of duplication. What's the difference between Trash, Deleted items and Junk email? Why do I need two Trash folders or two Sent folders?

'''I migrated my email client from WLM to Thunderbird. I now have 7 folders in the folder pane: Inbox, Drafts, Sent, Trash, Deleted items, Junk email and Sent Items. Then under "Local Folders" I have Outbox and Trash subfolders. In WLM I had just Inbox, Drafts, Sent Items, Deleted items and Outbox. Can I get rid of some of these folders? Seems like a lot of duplication. What's the difference between Trash, Deleted items and Junk email? Why do I need two Trash folders or two Sent folders?

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Yes, you can delete what isn't needed, but I encourage you to wait a bit to see what folders are used. Thunderbird, for example, allows to have mail stored locally as well within the account, causing some folders to appear in Local Folders. As you learn more, you will feel more confident in what you decide to remove. We regularly get urgent requests from people who deleted a folder and then want it back.