Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant send mail on thunderbird

  • 1 reply
  • 0 have this problem
  • 6 views
  • Last reply by Matt

more options

this is what i get when trying to send mail

Sending of the message failed.

An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout006.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/75.115.40.17 AUP#Out-1220.

this is what i get when trying to send mail Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout006.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/75.115.40.17 AUP#Out-1220.

All Replies (1)

more options

I clicked the link you posted. Did you? It says the failure is to do with your providers internal configuration. That is Charters server, not Thunderbird. I suggest you ask them to fix their system.