We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download from email

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by Terry

more options

Dear Support

I have my browser settings under "Downloads" with the box checked "always ask where to save file", but the browser seems to ignore that command, and just downloads any email to the default folder that I entered above for file destination.

I have tried to fix this multiple times.

Thanks.

Jon F

Dear Support I have my browser settings under "Downloads" with the box checked "always ask where to save file", but the browser seems to ignore that command, and just downloads any email to the default folder that I entered above for file destination. I have tried to fix this multiple times. Thanks. Jon F

All Replies (2)

more options

The outdated information you may have seen posted by Dropa mentioning the browser.download.improvements_to_download_panel Preference will NOT work as it was for Fx 98.0 to 101.0. The Preference for Fx 102.0 to current is browser.download.start_downloads_in_tmp_dir

Please be careful with all about:config changes. Please read Firefox Advanced Customization and Configuration Options and Configuration Editor for Firefox to learn more.

Modified by James

more options

Changing the preference mentioned in this quotation from searchfox. org to false will enable you to choose the destination of a downloaded file.

browser.download.useDownloadDir - bool True - Save files directly to the folder configured via the browser.download.folderList preference. False - Always ask the user where to save a file and default to browser.download.lastDir [not a preference] when displaying a folder picker dialog