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Adding a texting phone option for Mozilla's use when sending a verification code number (in addition to email address) ...

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Dropa

jldamon
jldamon
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Hi...! I need to add my mobile phone number ({phone#removed from public}) as an option for your use in addition to my (currently out-of-service) email address when sending me an account verification security code number... Please provide keystroke assistance (I'm 84--- your grandfather's age!?)  :-) ... MANY THANKS...!

/ John Damon

P.S. As necessary when making reply, please use my Alternate eMail Address: [email removed from public] ... Thanks again !!

Hi...! I need to add my mobile phone number ({phone#removed from public}) as an option for your use in addition to my (currently out-of-service) email address when sending me an account verification security code number... Please provide keystroke assistance (I'm 84--- your grandfather's age!?) :-) ... MANY THANKS...! / John Damon P.S. As necessary when making reply, please use my Alternate eMail Address: [email removed from public] ... Thanks again !!

Modified by James

All Replies (1)

Dropa
Dropa
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Unfortunately it's uses the Primary email as the reset or password updating. If you have no access to it there not much that can be done to fix the login issue. Only the user can change the Primary or any secondary email update. If you can't access the Primary email to get the reset login email or secondary email update that is considered a lost account.