Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by office615

more options

Thunderbird Password Manager does not remember the password for my provider and asks for the password each time I try to get messages. Thanks T. Wiley

Thunderbird Password Manager does not remember the password for my provider and asks for the password each time I try to get messages. Thanks T. Wiley

All Replies (2)

more options

Hello there office 651 We have read your message. We try to help you.

Okay your program keeps asking for a password can you continue to use the program,good. Is it certain that your program keeps asking for a password for your,provider? Can you send picture s of this?


We can see if there is improvement in the situation . Please go to your Thunderbird. Log into your account( set up an existing email account). In the login screen, look carefully to make sure the remember password is checked. And click continue.

Exit Thunderbird and restart the program . See if you see any improvements.



Greetings Firefox volunteer

Modified by Googlethunderbird

more options

Thanks googlethunderbird. The issue seems to have resolved. How, I don't know, but now Password Manager seems to have successfully memorize the PWs for my accounts. Thanks again. T. Wiley