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Cannot change primary email address

  • 2 replies
  • 0 have this problem
  • 20 views
  • Last reply by Terry

NHD
NHD
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I have a secondary email address but it does not appear on my account. I need to change my primary email address. I try to type in the secondary address and it is rejected as"already exists". So I cannot proceed . Help!

I have a secondary email address but it does not appear on my account. I need to change my primary email address. I try to type in the secondary address and it is rejected as"already exists". So I cannot proceed . Help!

All Replies (2)

Dropa
Dropa
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In order to change Primary login email you need access the the email account assigned for the login to verify the change in email login.

https://support.mozilla.org/gu-IN/questions/1266359 https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Terry
Terry
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Do you have another account?