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Pictures in mail

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by T Jayne

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Why can I not see pictures that appear in received mail messages? I can see the caption but the area where the picture should be is blank!

Why can I not see pictures that appear in received mail messages? I can see the caption but the area where the picture should be is blank!

All Replies (3)

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If you are seeing a rectangular outline box with a broken file greyed image in it:

This means the image contained remote content. By default, Thunderbird does not display remote content for security reasons. Please read info at link for more info:

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"If you are seeing a rectangular outline box with a broken file greyed image in it..." Nope! There is nothing there, just blank space.

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I had the same problem with the newest update. Prior to updating, I saw all images. After, some messages showed pictures and some did not. I solved the problem by going into Thunderbird settings and then privacy. In the older version, I had some exceptions listed and still saw all pictures. After removing all the exceptions in the newest version, I can now see all pictures.