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2FA Not working.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

whytec
whytec
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I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

All Replies (2)

Dropa
Dropa
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Google authenticator isn't a Firefox product but Google so your information how to use will have to come from Google support. What are you using to generate the QR code and scan?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure the time and timezone are correct on all devices including the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.