Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not send emails

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Matt

dasprint
dasprint
more options

I have used Thunderbird for 20 years but suddenly my emails will not send. I have tried all outgoing server settings options as per information from iinet and thunderbird but nothing works. IInet are refusing to acknowledge any fault and have said it is a Thunderbird issue. I'm just the user caught in the middle without being able to run our company email and want it fixed.

I have attached error messages for all options I have tried.

Anne-Marie

I have used Thunderbird for 20 years but suddenly my emails will not send. I have tried all outgoing server settings options as per information from iinet and thunderbird but nothing works. IInet are refusing to acknowledge any fault and have said it is a Thunderbird issue. I'm just the user caught in the middle without being able to run our company email and want it fixed. I have attached error messages for all options I have tried. Anne-Marie

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Yep, iinet do appear to have an issue, and really I am not sure what it is. There are a few other unhappy iinet users on the forum looking for answers at the moment. I think it probably has something to sdo with encrypted connections, but really I have seen nothing concrete. I suggest you try iinets connections settings without SSL or TLS.