Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some websites stopped opening

  • 5 replies
  • 0 have this problem
  • Last reply by cor-el

more options

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

All Replies (5)

more options

If some sites aren't opening in your browser despite reinstalling it, disabling extensions, and resetting DNS, the issue might be related to browser-specific settings or cached data. Try clearing your browser's cache and cookies, and ensure it's updated to the latest version. If the problem persists, check for any firewall or security software settings that might be blocking the sites.

Helpful?

more options

Rizwan324 said

If some sites aren't opening in your browser despite reinstalling it, disabling extensions, and resetting DNS, the issue might be related to browser-specific settings or cached data. Try clearing your browser's cache and cookies, and ensure it's updated to the latest version. If the problem persists, check for any firewall or security software settings that might be blocking the sites.

I install firefox on other PC and its still no working, also i try install older version its not working too. Idk how its possible Phone version firefox also not working. Problem not in device. Maybe the problem is with the router, but I'm not good at that. How can I diagnose it myself? What is it about Firefox that makes it not work, but other browsers work?

Helpful?

more options

You said, "I install firefox on other PC and its still no working.'' What does that mean? Why no screenshots showing the issue(s) in Firefox compared to other browsers? Here is what I see. see screenshot

Helpful?

more options

jonzn4SUSE said

You said, "I install firefox on other PC and its still no working.'' What does that mean? Why no screenshots showing the issue(s) in Firefox compared to other browsers? Here is what I see. see screenshot

What screenshot should I attach? That there is a blank page on Firefox or what?

Helpful?

more options

You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.